Physical Product After-Sale Intelligence
One camera link.Video AI runs the wholerepair.
AI sees the device live, reads the situation, and runs any after-sale process end to end, writing the outcome straight into your systems. No app, no site visit, no wasted spend.
Working with official service providers of
One session, the right agent
a structured outcome
Vistral sees and hears what's happening, understands the product through a custom brain we build for you, and replaces the whole workflow end to end.
Start a no-app visual session
The customer opens their camera — no app, just a link or QR code.
See the product in real time
Live vision and voice, grounded in a custom brain built from your docs.
Replace the entire workflow
The right agent resolves, diagnoses, quotes, validates a return or warranty, or escalates.
Sync into your systems
The outcome writes straight into your CRM, FSM, and ERP as structured data.
Built for companies that support physical devices
40%
Fewer Unnecessary
Dispatches
35%
Better Diagnosis
Before Dispatch
30%
Less Technician
Workload
50%
Lower Call-Center
Workload
60%
Faster Time to
Resolution
25%
Higher Customer
Satisfaction
Indicative figures — actual results vary by company and product.
One request in, the right action out
A single request runs end to end inside Vistral and comes out as the action it actually needed — resolved, diagnosed, quoted, returned, or escalated. Every session leaves structured data that makes the next one sharper.
- Every request starts from zero, on hold
- The next step is a guess: dispatch, return, or refund
- Each outcome needs a different team and a different tool
- What was learned dies in a free-text note
The handoff chain
- One session carries the request from first contact to the decision
- The right action, chosen live and grounded in your own knowledge
- Every outcome validated with visual evidence, synced as structured data
- Each session sharpens the brain that runs the next one
One session, any outcome
Up and running in hours
Built to scale from day one
Bring your product docs. Vistral builds the agent, integrates into your stack, and starts resolving issues immediately.
Onboard your product in hours
Upload your manuals, guides, and service docs. Vistral builds a product-specific AI brain from what you already have.
Deploy into your existing stack
Integrates with your CRM, help center, or field service platform. Go live as a white-labeled flow or embedded portal widget.
Scale across products instantly
Adding a new product takes hours. Each gets its own intelligence layer, refined through real usage. One platform, any product line.
Four Agents
One Visual AI Platform
From live resolution to quotes, returns, and warranty decisions — each Vistral Agent handles a critical step in the post-purchase workflow
The brain compounds
Every session feeds back into the brain, so it gets more accurate with every request it handles
Custom brain
Sharper every session
Built for the companies that keep the world's devices running
See it for yourself
A 30-minute demo tailored to your product and support workflow. No commitment required.
- Live platform walkthrough
- Tailored to your device and support use case
- Integration discussion with your CRM or FSM
- No commitment required
Book a Demo
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